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Privacy Policy

Last Updated: 2026-02-20

At Van Elle Canada ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://van-elle.ca/).

1. What Information We Collect

We collect information to help us communicate with you and improve our website:

  • Information you give us: When you use our "Contact Us" forms, email us, or request information, we collect details like your name, email address, and phone number.

  • Information collected automatically: When you browse our site, we collect basic, non-personal data like your IP address, browser type, and operating system to help us understand how our site is being used.

2. How We Use Your Information

We use your information to:

  • Respond to your questions and provide customer support.

  • Send you requested information or promotional materials.

  • Improve our website and ensure it works properly on your devices.

  • Meet our legal and contractual obligations.

3. How We Share Your Information

We do not sell your personal information. We only share it in specific situations:

  • With trusted service providers: We work with partners who help us run our website, store data, and manage our business. They are legally required to keep your information confidential.

  • For legal reasons: We may disclose information if required by law (such as a search warrant), or to protect our rights and property.

  • Business transfers: If our company merges or is sold, your information may be transferred as part of that transaction.

4. Cookies and Tracking Tools

We use "cookies" (small data files saved on your device) to make your experience smoother, remember your preferences, and speed up your searches. We also use third-party tools like Google Analytics, LinkedIn, and Facebook to see how visitors interact with our site. You can set your browser to refuse cookies, though some parts of the site might not work as well if you do.

5. How We Protect and Store Your Data

We use strict physical, procedural, and technical security measures to keep your data safe from unauthorized access. We only keep your personal information for as long as we need it to fulfill the purposes outlined in this policy.

Please note that your information may be transferred to, stored, or processed outside of Canada—such as in the United States or the United Kingdom—and may be subject to the laws of those countries.

6. Your Choices and Rights

You are in control of your data. You have the right to:

  • Review, update, or correct the personal information we have about you.

  • Withdraw your consent or opt-out of providing certain information at any time.

7. Contact Us

If you have any questions about this Privacy Policy, your privacy choices, or want to update your information, please reach out to our Privacy Officer at:

Email: info@van-elle.ca

Mailing Address:

Van Elle Canada Inc.
5300 Commerce Court West,
199 Bay Street,
Toronto, Ontario,

Canada, M5L 1B9

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